So Pink Beauty wants you to be happy with your purchase. Due to the hygienic nature of our beauty products, all sales are generally final. However, if you receive an incorrect, damaged, or defective item, please contact us at info@sopinkbeauty.com as soon as possible with your order number and clear photos of the product and packaging.
If your issue is approved, we may offer a replacement, store credit, or refund to your original payment method. Products that have been opened, used, worn, or applied may not be eligible for a return or refund.
Customers are responsible for providing accurate shipping information. Orders delivered to the address provided at checkout, including packages that are subsequently lost or stolen, may not qualify for a refund.
For return or refund assistance, contact info@sopinkbeauty.com