Shipping policy

Effective Date: September 19, 2026

At So Pink Beauty, we are committed to providing our customers with a simple, reliable, and transparent shipping experience. This Shipping Policy explains our shipping destinations, order processing, delivery timeframes, tracking procedures, and other important information regarding your order.

Shipping Destination

So Pink Beauty currently ships to addresses within the United States only.

We do not currently offer shipping to international destinations outside the United States.

Order Processing

Orders are processed after payment has been successfully completed and the order has been confirmed.

We carefully inspect and package each order before it is handed to the shipping carrier.

Customers will receive an order confirmation after successfully placing an order.

Shipping & Delivery Time

Our estimated delivery timeframe is 5–8 business days after the order has been processed and shipped.

Delivery times are estimates and may vary depending on the destination, shipping carrier, weather conditions, holidays, peak shopping periods, and other circumstances outside our control.

Shipping Charges

Any applicable shipping charges will be clearly displayed during checkout before the customer completes the purchase.

Customers will have the opportunity to review the applicable shipping cost and delivery information before submitting their order.

Order Tracking

When tracking is available, customers will receive tracking information after their order has been shipped.

Tracking information may take some time to become active after the package has been transferred to the shipping carrier.

Customers can use the tracking information provided to monitor their shipment.

Delivery Delays

So Pink Beauty makes every reasonable effort to deliver orders within the estimated 5–8 business day timeframe. However, delivery dates are estimates and cannot always be guaranteed.

Delays may occur because of:

  • Severe weather
  • Carrier delays or operational issues
  • Holidays
  • High shipping volumes
  • Transportation disruptions
  • Incorrect or incomplete shipping addresses
  • Other circumstances beyond our reasonable control

If your order has not arrived after the estimated delivery timeframe, please contact us at info@sopinkbeauty.com so we can assist you.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

If an order is returned because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply if the customer requests that the package be shipped again.

Changes to Shipping Address

If you need to correct your shipping address after placing an order, contact us as soon as possible at info@sopinkbeauty.com.

We cannot guarantee that address changes can be made after an order has entered processing or has already been shipped.

Lost Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check around your delivery location and with household members or neighbors.

You may also contact the shipping carrier directly using the tracking information provided.

If you believe your package has been lost during transit, contact info@sopinkbeauty.com with your order number and tracking information so we can review the situation and assist you.

Stolen Packages

So Pink Beauty is not responsible for packages after the shipping carrier confirms delivery to the address provided at checkout.

If you believe your package has been stolen after delivery, we recommend contacting the shipping carrier and, where appropriate, your local authorities.

Damaged Packages

If your package arrives damaged, please contact us at info@sopinkbeauty.com as soon as possible with your order number and photographs showing the condition of the package and products.

We will review the information and determine the appropriate resolution.

Undeliverable or Refused Packages

If a package is returned to So Pink Beauty because it was refused, could not be delivered, or contained an incorrect or incomplete address, please contact us at info@sopinkbeauty.com.

Additional shipping charges may apply if the customer requests that the order be reshipped.

Shipping Confirmation

After placing an order, customers will receive an order confirmation.

Once the order has been shipped, available tracking information will be provided so the customer can monitor the shipment.

Order Support

If you have questions about your order, delivery status, or shipping information, please contact our customer support team.

Email: info@sopinkbeauty.com
Website: www.sopinkbeauty.com

Policy Updates

So Pink Beauty reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be reflected on this page, and the updated policy will apply to orders placed after the effective date of the revised policy.

So Pink Beauty
United States Shipping Only
Estimated Delivery: 5–8 Business Days
Email: info@sopinkbeauty.com